Easy Returns

At Office Luxe we stand behind the quality of our products, but we understand that sometimes they may not meet your expectations.

That is why we offer a 30‑day return policy for all our Belgian customers.

If you wish to return an item within 30 days of receiving your order, please email us at info@officeluxe.eu with your order number. We will then send you clear return instructions.

Please note that customers are responsible for the return shipping costs. Returned items should be in "like new" condition – they must show no visible signs of wear or damage and include all original packaging and accessories. If the item shows any signs of use, wear, or damage, it will not be accepted and no refund will be given. Once we receive and inspect the returned item, we will notify you by email and process your refund.

If your product arrives damaged, please document the damage immediately and send photos to info@officeluxe.eu on the day of delivery. For items that are defective, damaged, or incorrect, Office Luxe will cover the return shipping costs. All returns require prior approval from our customer service team, and you should keep all original packaging until the process is complete.

Orders cancelled before shipment will receive a full refund. If you cancel an order after it has been shipped, our 30‑day return policy applies and you will be responsible for the return shipping costs. Please contact our customer service team as soon as possible if you need to cancel your order.

Some products or vendors may have specific return policies that differ from the above, which will be noted in the product description. Certified pre‑owned or used items cannot be returned, and orders placed for one‑time or temporary use (such as trade shows or conference events) are not eligible for return.